When we came back from lunch, our key wouldn’t work so we reported this to our cabin attendant who said he would report it to his supervisor. Then off we went for an afternoon movie (Mocking Jay Part 2) in the Universe Lounge which is a nice venue for movie viewing. After the movie and a glass of wine, we headed back to our cabin only to find we still couldn’t get into our room… Grrrr - 4 hours later and nothing had been done. So down to Passenger Services who created new key cards for us and called the Housekeeping Supervisor for Caribe Deck. He met me at our door and had the open in one minute flat. Then he recoded the lock and replaced the battery which was on its last legs. All done, but ultimately, this problem should have been taken care of by our cabin attendant by following up with his supervisor to make sure it got fixed. Just reporting things “up the chain” is not the same thing as getting it done.
When we did manage to get into our room yesterday afternoon, there was a note from Room Service saying they’d been unable to deliver something to our room. So we called down and 5 minutes later, chocolate covered strawberries arrived for our afternoon snack. Hmmm, does Valerie have a secret admirer? Well, maybe he’s still a secret since the goodies came from our Head Chef as his was of saying thanks for the feedback - good and needs improvement - we’d given to two of his assistant chefs at dinner the previous night. It is pretty clear to us that Princess really and truly cares about the dining experience of their customers since they are taking feedback face to face rather than on comment cards after the fact.
Chocolate Covered Strawberries |
Which brings us to the subject of Tips and Tipping…
We are paying $13.95 per day per person for our suggested gratuities which we stick with on all of our cruises. We know the hours that our wait and cabin staff put in and including gratuities on our room bill is a way of recognizing these hours. We could choose to authorize less than $13.95 x 2 per day but we have never chosen this path. Rather, using the suggested gratuity as a baseline, we then reward additionally for services “Above and Beyond”.
On this cruise, our cabin has been properly cleaned each day - almost always when we are away from our cabin - he only missed one day when I guess he was behind. Clearly he didn’t get our door dealt with, and on a night to night basis, we kept waiting for something special - towel animals or something - to appear on our bed when we returned from dinner. So did we feel special, “No” therefore no need to provide an additional tip.
On the other hand, our dining experience each evening in the Main Dining Room has been over the top, from the head waiter to our individual wait staff, we have felt special every time we walked in the door. Omar has our special balloon wine glasses for the more expensive wine we’ve had with dinner each night - waiting at our places each evening along with our wine request “Simi Landslide Cabernet 2012” waiting for our signature. Valerie gets her two pats of butter and Veronica brings over a water flask of fizzy water for our table. In addition to the amazing service Omar and Veronika as our waiter and assistant waiter have provided, we were fortunate to have Vincent for one dinner when it was “Any Time” vice our regular fixed time, and getting to know Vangie (Evangelina) who was the waiter for the large party beside us — this lady has enough energy and personality for 10 people - and made us feel special even though she never actually waited on us.
At dinner tonight, we will give Omar and Veronika an envelope with “Above and Beyond” inside as our way of rewarding them for making our dining experience so wonderful each evening (7 of our 10 nights aboard). It really was good…
Just before dinner last night, we attended the Captain’s Circle Party in the Universe Lounge. The line to get in was really long, probably more than 100’ long, but once the doors opened, the line moved very smoothly, and there we plenty of seats when it was our turn. Waiters circled with trays of complimentary drinks - mostly punch type drinks - but as we quickly found, we could ask for red wine which we did. There were also trays with small tart/quiche appetizers for our snacking pleasure. The Captain got up and spoke for several minutes, thanking his loyal quests for the continued growth of Princess and sharing news about upcoming launches of new Princess vessels. All in all it was a very nice party and the three most traveled couples each received gift bags and a bottle of champagne. The most traveled couple has more than 400 cruising days on Princess thus far - that’s a bunch…
Captains Circle Party |
For our next to last day, we tried the other specialty restaurant onboard Coral Princess, the Bayou Cafe, for dinner. The ambience was nice - lighting was lower than in Sabatini’s - and there was a piano player playing in the background (he said he plays three nights during the cruise - if you are eating in Bayou, find out about the entertainer’s schedule and schedule your dinner accordingly.
Valerie started with Escargot which she sucked down with great relish, I had grilled sausage with cheese grits - yummm… Then we skipped over the soup and got right to the beef - two perfectly cooked Porterhouse steaks accompanied by succotash, dirty rice, and two kinds of potatoes. The steaks were the best we’ve had on board. The dessert that followed - another one of the Chocolate Journey creations was wonderful and overall, our evening in Bayou far surpassed our evening in Sabatini’s.
Porterhouse Steak |
Chocolate Yummy... |
Today - our last sea day we tried Bayou Cafe for their Pub Lunch - Fish and Chips, Chicken Curry and a couple of other selections. We had high hopes after our wonderful dinner the previous evening in the very same venue - only to have those hopes dashed when the food arrived - so after a few bites we grabbed our beers and headed down to the main dining room for yet another wonderful meal - stuffed calamari ring appetizer, fusilli with bay shrimp and tarragon cream sauce, followed by Paella for two - which was as good as we get at the Mangrove Cafe back in Naples. I should follow with an additional word about our desserts each day - ice cream, yogurt, and sorbets are all done freshly each day, and you really can tell the difference between “made” and “manufactured” when it comes to these delights…
To close out this note, an update on our earlier rescue… Turns out there were 7 people aboard the boat - and based on the picture, it had some kind of rudimentary engine which had given up the ghost by the time we showed up on the scene. Still don’t know where they were from (Cuba or Haiti) but they were clearly in distress sailing with a make shift sail and the coast of Cuba about 10 miles behind them. They have received food, water, and medical attention and will be handed over to immigration for screening when we arrive in Fort Lauderdale tomorrow.